NIVO · on-prem voice AI
Speaks.
Listens.
Runs the call.
NIVO is Nimbolic's on-prem voice AI agent. She handles contact-centre, customer-service, and internal-operations calls — speech recognition, language model, and voice synthesis all run on the customer's own hardware. Not a single word leaves the building.
Introducing
Meet NIVO.
Philosophy
Conversational AI doesn't have to live in the cloud. Your voice and data belong inside your four walls.
NIVO is a voice AI agent that runs entirely on the customer's own infrastructure. Voice recordings, transcripts, customer information, conversation content — none of it touches the internet, none of it is sent to a third-party API. NIVO is fine-tuned on company-specific knowledge in the same closed-loop environment.
Pillars
Three commitments that define NIVO
Every NIVO deployment is built on these three principles.
01
Fully On-Prem
NIVO's entire stack — speech recognition, language model, speech synthesis — runs on the customer's own servers. No cloud dependency, no external API calls. NIVO keeps answering even if the internet connection is cut.
02
Closed-Loop Training
We fine-tune NIVO on the company's own procedures, products, customer records, and institutional knowledge. The fine-tuning itself runs inside the company's closed-loop environment — training data is never uploaded to any cloud service.
03
KVKK & GDPR Advantage
Because personal data never crosses the company boundary, obligations around data transfer, cross-border flow, and third-party processors are substantially reduced. A demonstrable compliance posture during regulatory audits.
Process
How NIVO comes online
From discovery to production, with zero cloud dependency.
01
Discovery & Containment Analysis
Which conversation flows NIVO will handle, which data categories she will touch, which systems she will connect to — all mapped inside the company. Not a single sample leaves the building.
02
Hardware Deployment
We deploy NIVO on the company's existing server infrastructure or on an on-prem GPU server we source. Air-gapped operation supported — no single internet dependency.
03
Closed-Loop Fine-Tuning
NIVO is fine-tuned on the company's product documents, procedures, historical call records, and corporate knowledge. The training pipeline runs entirely locally.
04
Pilot & Rollout
NIVO goes live in a contained scenario, we measure, we iterate. Once approved, she rolls out to other processes — still cloud-free.
Applications
Where NIVO works
Where on-prem voice creates the most value.
Contact Centre
NIVO handles FAQs, bookings, status checks, and routing — answering the majority of inbound calls without a human operator.
Customer Service
A 24/7 voice channel for order tracking, product info, and billing queries — NIVO plugs into the company's own CRM and ERP locally.
Internal Operations
Voice work orders, stock queries, and procedure recall for field teams — NIVO keeps sensitive operational knowledge inside the company.
Healthcare & Legal
Patient appointments, case queries, intake conversations — NIVO is purpose-built for sectors where sensitive data categories cannot live in the cloud.
Finance & Insurance
Customer authentication, policy lookups, claim notifications — NIVO processes special-category data under regulatory protection.
Manufacturing & Logistics
Supplier coordination, shipment status, shift notifications — NIVO bridges the field and HQ over voice.
Deployment
Two deployment models, one promise: data ownership stays with you.
Choose based on your needs and infrastructure preference.
NIVO On-prem
Entirely on your servers.
Speech recognition, language model, and voice synthesis all run on your own hardware. Air-gapped operation supported — not a single word leaves the building.
- Full isolation, no external API calls
- Air-gapped capable stack
- Hardware yours or supplied by us
- For banking, healthcare, defence
NIVO Cloud
Closed-loop operation, partner-backed.
Hosted on our certified solution partners' infrastructure as a customer-dedicated single tenant. Türkiye-based hosting, KVKK-aligned architecture. Data ownership yours, operations ours.
- Single-tenant isolation
- Türkiye-based hosting
- Managed by Nimbolic + partner
- For mid-market and SMBs
Compliance
A structural KVKK and GDPR advantage
- Cross-border data transfer
- None — data never leaves the company server.
- Third-party processors
- None — no cloud LLM or TTS provider involved.
- Data minimisation
- Voice and transcripts retained only for the duration set by the company.
- Consent management
- Pre-call notice, recording opt-in, and deletion requests handled locally.
- Audit trail
- All access and training data usage logged inside the closed system — auditable on demand.
Ready to bring NIVO in-house?
Let's prepare a proposal covering architecture, hardware, and investment — specific to your scenario.
Request a NIVO proposal